Frequently asked questions
You can find our online stroller manual here with instructions to help you adjust and use your stroller in no time.
All Mamoa strollers are suitable for children up to 22kg. Normally the stroller can be used for children from 6-8 months up to 6 years.
The shopping basket can carry a maximum weight of 3 kg.
The standard warranty is 2 years, you can find the warranty policy here.
Check for our official retail partners around the globe at the store locator.
Yes, the sun canopy is equipped with UPF 50+ protection.
Please find the do’s and don’ts underneath:
Do not machine wash
Dry flat
Do not use bleach
Do not dry clean
Do not wring
Do not iron
Only hand wash in cold water
Start with the vacuum cleaner, preferably a wet/dry vacuum cleaner if you have one. For cleaning, use a mild detergent mixed with water to safely clean the fabric. Gently scrub away dirt and grime, being careful not to damage the fabric in the process.
Our car seat adapters are compatible with Group 0 car seats.
All models match the size and weight requirements established by the International Air Transport Association (IATA), which makes the Mamoa strollers suitable for travel. However, please keep in mind that size and weight requirements may vary depending on the airline. We advise you to contact the airline directly to see what their requirements are.
No, all Mamoa strollers have a safety lock to prevent auto-folding while a child is in the seat. The stroller only folds when the pushbar touches the backrest. All Mamoa strollers comply with the EN 1888-2:2018 safety standards.
How to return my product? If you would like to return your product please contact the official reseller where you bought the stroller.
In case of any questions, please contact us via info@mymamoa.com